If you check the statuses and your invoice appears as "Rejected invoice", it means that the invoice will not continue with the processing process.

The rejection can originate for two reasons, commercial or technical.

  • Commercial reasons:
    • What happened? The entity receiving the invoice does not agree with its content and has rejected it, indicating the reason for the rejection. In this case the invoice will appear as "Registered" beforehand.
    • Solution: Contact the entity to which you are sending the invoice to find out why it was rejected.
  • Technical reasons:
    • What happened? it has been the electronic invoice platform that has not automatically accepted the invoice.
    • Solution: Check the error codes to see what the error is and how to fix it.