Remember that you can check the status of the invoice at any time from the General Point for Electronic Invoices of the Public Administrations of Catalonia (or the issuers' delivery mailbox) and that if you have any questions about a change in the status of your invoice, you must contact the organization to which you sent the invoice so that they can inform you about it.
Below you can see the possible statuses that an invoice goes through from the moment you send it. These statuses can be consulted in the delivery mailbox and you will receive email notifications of the minimum statuses required by law. If you use an integration or query via web/WS, you can also receive non-mandatory statuses.
The statuses that recipients can send for each invoice, ideally sequentially, are as follows:
State | Description | Is the issuer informed of this status by email? |
---|---|---|
INVOICE SENT – [to e-FACT] | The e-FACT service has made the invoice available to the receiving administration's IT systems and has passed the automatic validations of e-FACT | No. This is not a mandatory status. |
REGISTERED INVOICE | The Electronic Invoice has been received at the general invoice entry point e-FACT and has been administratively registered, providing a registration number to the supplier. | Yes. |
INVOICE DELIVERED | The invoice has been collected from the e-FACT Service by the computer systems of the receiving administration. | No. This is not a mandatory status. |
INVOICE REGISTERED IN RCF | The electronic invoice has been received and registered in the invoice accounting register of the recipient accounting office. | Yes. |
INVOICE RECEIVED AT DESTINATION | The electronic invoice has been received by the unit managing it. The publication of this status is not mandatory. | No. This is not a mandatory status. |
CONFORMED INVOICE | The service or supply associated with the invoice has been validated. The publication of this status is not mandatory. | No. This is not a mandatory status. |
PAYMENT OBLIGATION ACCOUNTED | The payment obligation arising from the invoice has been recognized. | Yes. |
PAID INVOICE |
The payment obligation arising from the invoice has been fulfilled. If you have any doubts about this, or if the destination organization has not made the payment, you must contact the organization to which you sent the invoice. |
Yes. |
INVOICE REJECTED | The invoice has been rejected. The reason for rejection may be technical reasons that prevent the invoice from being delivered to the recipient (automatically generated by computer systems), or it may be the recipient himself who rejects the invoice for commercial reasons. The electronic invoicing management applications available to the organizations must allow the generation of this status, enabling the organization to indicate the reason for rejection. Whenever a rejection occurs, whether for technical reasons or by the recipient, this status must be generated. The publication of this status is mandatory whenever an incident is detected with the invoice that prevents its processing.
|
Yes. |
CANCELLED INVOICE | The accounting office or processing unit accepts the request for cancellation of the electronic invoice, presented by the supplier. | No. This is not a mandatory status. |
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