Remember that you can check the status of the invoice at any time from the General Point of Electronic Invoices of the Public Administrations of Catalonia (or Issuers' Delivery Box) and that if you have any doubts about a change in the status of your invoice , you must contact the organization to which you sent the invoice so that they can inform you about it.
Below you can see the states that an invoice can go through from the moment you send it to the receiver, and which you can view through the status query in the delivery mailbox. As well as the states that will be notified to you by email as the issuer of an invoice, which will be the minimum states required by law. In case of integration or consultation via web/WS, you will also receive the non-mandatory ones.
The states that can be transmitted by the receivers , ideally sequentially and successively, for each of the invoices deposited in the Public Administrations attached to e-FACT are the following:
| status | Description | Is this status reported to the sender by email? |
| INVOICE SENT – [to e-FACT] | The e-FACT service has made the invoice available to the computer systems of the receiving administration and has passed the automatic e-FACT validations | no This is not a mandatory status. |
| REGISTERED INVOICE | The Electronic invoice has been received at the general invoice entry point e-FACT and has been administratively registered, providing a registration number to the supplier. | yes |
| INVOICE DELIVERED | The invoice has been collected from the e-FACT Service by the computer systems of the receiving administration. | no This is not a mandatory status. |
| INVOICE REGISTERED IN RCF | The electronic invoice has been received and registered in the invoice accounting register of the recipient accounting office. |
yes |
| INVOICE RECEIVED AT DESTINATION | The electronic invoice has been received by the management unit of the same. The publication of this status is not mandatory. | no This is not a mandatory status. |
| CONFORMED INVOICE | The service or supply associated with the invoice has been validated. The publication of this status is not mandatory. | no This is not a mandatory status. |
| PAYMENT OBLIGATION ACCOUNTED | The payment obligation derived from the invoice has been recognized. | yes |
| PAID INVOICE |
The payment obligation derived from the invoice has been carried out. If you have any doubts about this, or if the destination organization has not made the payment, you should contact the organization to which you sent the invoice. |
yes |
| INVOICE REJECTED | The invoice has been rejected. The reason for rejection can be technical reasons, which prevent delivery of the invoice to the recipient (generated automatically by computer systems), or it can be the recipient himself who rejects the invoice for commercial reasons. The electronic invoicing management applications available to organizations must allow the generation of this status, allowing the organization to indicate the reason for rejection. Whenever a rejection occurs, either for technical reasons or by the recipient, this status must be generated. The publication of this status is mandatory whenever an incident is detected with the invoice that prevents its processing.
|
yes |
| VOID INVOICE | The accounting office or the processing unit accepts the request to cancel the electronic invoice, submitted by the supplier. | no This is not a mandatory status. |