How can you check the status of an invoice?

Administrations affiliated to the e.FACT service offer one delivery box which allows you to check the status of your invoice. Once you have accessed the mailbox, you need to enter the tab "Check the status".

This functionality allows the search for invoices, previously sent, in order to check their processing status, one by one (for now, it is not possible to check, as an issuer, the status of all the invoices sent to a receiver specifically).

To check the status of an invoice you must provide the following fields:

- Invoice number (with or without separators, as it appears on the invoice)
- NIF/CIF of the issuer (with or without ES, as it appears on the invoice)
- CIF of the receiver (with or without ES, as it appears on the invoice)
- Invoice amount (VAT included) (without thousands separator)

Attention! We recommend that you report the exact content you entered in the xml. Below is the field correspondence with the invoice:

  • Invoice number: Facturae/Invoices/Invoice/InvoiceHeader/InvoiceNumber
  • NIF/CIF of the issuer: Invoices/Parties/SellerParty/SellerParty/TaxIdentification/TaxIdentificationNumber
  • CIF of the receiver: Invoices/Parties/SellerParty/BuyerParty/TaxIdentification/TaxIdentificationNumber
  • Invoice amount (VAT included): FActurae/Batch/TotalAmount/TotalExecutableAmount

Once these fields are completed and I press the button "Search" the query is performed and the history of states through which the specified invoice has passed is displayed. In this way, if the invoice has been correctly delivered to the administration, the information corresponding to the entry of the invoice is detailed, among others.

On the other hand, you can also check the status of your invoice through the e-mail address you indicate when you send the invoice through the delivery mailbox of the receiving Administration. Status changes that this invoice experiences will be sent to this address.

Attention! If you do not see the "Registered" status, this indicates that the invoice has not been registered by the receiving Administration. If the invoice does not pass the validation of the electronic signature or the invoice is not accepted by the administration for commercial reasons, the delivery box will indicate the status of "Rejected" and the reason for the rejection. Likewise, it is the responsibility of the issuer of the invoices to check the status of the invoices.

NOTE : Once the invoice has been sent to e.FACT, it is immediately loaded into the application, however, it may take a few minutes for this search to return results. Keep this fact in mind, before forwarding the invoice since in this case, it may be duplicated.

What do the e-invoice statuses reported by e.FACT mean?

Below you can see the states that an invoice can go through from the moment you send it to the receiver, and which you can view through the status query in the delivery mailbox. As well as the states that will be notified to you by email as the issuer of an invoice, which will be the minimum states required by law. In case of integration or consultation via web/WS, you will also receive the non-mandatory ones.

The states that can be transmitted by the receivers , ideally sequentially and successively, for each of the invoices deposited in the Public Administrations adhering to e.FACT are the following:

state Description Is this status reported to the sender by email?


The e.FACT service has made the invoice available to the computer systems of the receiving administration and has passed the automatic validations of the e.FACT No. This is not a mandatory status.
REGISTERED INVOICE The Electronic invoice has been received at the general e.FACT invoice entry point and has been administratively registered, providing a registration number to the supplier. Yes.
INVOICE DELIVERED The invoice has been collected from the e.FACT Service by the computer systems of the receiving administration. No. This is not a mandatory status.
INVOICE REGISTERED IN RCF The electronic invoice has been received and registered in the invoice accounting register of the recipient accounting office. Yes.
INVOICE RECEIVED AT DESTINATION The electronic invoice has been received by its management unit. No. This is not a mandatory status.
CONFORMED INVOICE The service or supply associated with the invoice has been validated. No. This is not a mandatory status.
PAYMENT OBLIGATION ACCOUNTED The payment obligation derived from the invoice has been recognized. Yes.
The payment obligation derived from the invoice has been fulfilled. Yes.
INVOICE REJECTED The invoice has been rejected. The reason for rejection can be technical reasons, which prevent the delivery of the invoice to the user (generated automatically by the computer systems), or it can be the receiving entity that rejects the invoice for commercial reasons. The electronic invoicing management applications available to users must allow the generation of this status, enabling the user to enter the reason for rejection. Whenever a rejection occurs, either for technical or commercial reasons, this status must be generated.

For more information see: What are the main technical rejection error codes of the e.FACT service

Yes. The publication of this status is mandatory whenever an incident is detected with the invoice that prevents its processing.
VOID INVOICE The accounting office or the processing unit accepts the request to cancel the electronic invoice, presented by the supplier. No. This is not a mandatory status.

What does "Rejected Invoice" mean?

If you check the status and your invoice appears as “Rejected invoice”, it means that the invoice will not continue with the processing process.

The rejection can originate for two reasons, commercial or technical.

  • Commercial reasons:
    • What happened? The entity receiving the invoice does not agree with its content and has rejected it, indicating the reason for the rejection. In this case the invoice will appear as "Registered" previously.
    • Solution: contact the entity to which you are sending the invoice to find out why it has rejected it.
  • Technical reasons:
    • What happened? it has been the electronic invoice platform that has not automatically accepted the invoice.
    • Solution: Check the major rejection codes to see what the error is and how to fix it.